Privacy Policy

1. Information We Collect

• Account Information: When your partner account is created, we collect your name, email address, phone number, organization name, and role within your organization. This information is necessary to verify your authorization as a restaurant partner.
• Reservation Data: When you submit a reservation request through the App, we collect the details you provide, including requested date and time, party size, restaurant preference, and any special accommodation notes.
• Usage Data: We automatically collect certain information when you use the App, including your device type, operating system version, app version, and general usage patterns such as feature interactions and session duration. This helps us improve the App experience.
• Device Information: We may collect device identifiers, IP address, and device model information to provide technical support and ensure the security of your account.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the App and reservation services
• Process and manage your reservation requests
• Verify your identity and authorization as a restaurant partner
• Send reservation confirmations, updates, and service-related communications
• Improve and optimize the App's functionality and user experience
• Provide customer and technical support
• Detect, prevent, and address technical issues or security threats

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

• Restaurant Partners: Reservation request details are shared with the relevant restaurant partner(s) in order to fulfill your reservation. This includes the date, time, party size, and any special notes you provide.
• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information and may only use it to provide services to us.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Retention

We retain your personal information for as long as your partner account is active or as needed to provide you with our services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Reservation history is retained for up to 24 months after the reservation date. If you wish to request deletion of your account and associated data, please contact us at the email address listed below.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. We require username and password authentication to access the App and take appropriate steps to secure all data within.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to or restrict the processing of your personal information
• Request portability of your personal information

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within 30 days.

7. Third-Party Services

The App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with.

8. Children's Privacy

The App is intended for use by authorized restaurant partners who are at least 18 years of age. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us and we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the App and updating the “Last updated” date at the top of this page. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: